We left elderly patients lying on the floor for nine hours
The job of my dreams slowly became a soul-destroying daily torture. I went to work every day desperate to help people, and instead I was forced to leave them in limbo, waiting hours for emergency aid that was endlessly delayed. As a 999 call handler ...
999 callers assessed by Skype instead of being sent ambulance
Non-urgent 999 patients to be treated via video call
Grieving daughter whose dad died after 999 delay hits out as shock figures reveal 800 ambulance calls go unanswered